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What is a Home Care Package?A Home Care Package is a government-funded program designed to support older Australians who wish to continue living independently in their own homes. The package includes a range of services tailored to your individual needs, such as personal care, domestic assistance, and health services.
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Am I eligible for a Home Care Package?You may be eligible for a Home Care Package if you are 65 years or older (50 years or older for Aboriginal or Torres Strait Islander people) and need assistance with daily tasks or have been diagnosed with a medical condition or reduced mobility. Eligibility is determined through an assessment by the Aged Care Assessment Team (ACAT).
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How long does it take to receive a Home Care Package?After your ACAT assessment, you will be placed in a national queue. The wait time for a Home Care Package can vary, but it typically takes around three months. The urgency of your needs and the level of care required will influence your position in the queue.
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Can I choose my care provider?Yes, Home Care Packages are consumer-directed, meaning you have the freedom to choose your care provider and the specific services you receive.
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How do I receive services if I have Home Care Package?If you already have a Home Care Package, you can contact us by filling out the contact form, and we will reach out to you within 24 hours.
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