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About Us
Essence Home Care is a trusted provider that offers solutions to elderly Australians who live in their homes by helping them with personal necessities and encouraging them to regain and preserve their independence.
ABOUT US
Delivering Compassionate Care
Delivering compassionate care is at the heart of everything we do. We understand that every individual has unique needs and preferences, which is why our team is dedicated to providing personalised, empathetic support.
Our caregivers are not just professionals; they are compassionate companions who take the time to build meaningful relationships with each client, ensuring that they feel valued and respected.
Our Mission, Vision & Values
ABOUT US
Our mission is to provide exceptional, person-centered care that empowers older Australians to live fulfilling lives in the comfort of their own homes.
Our vision is to become the leading home care provider known for our dedication to compassion, integrity, and excellence.
We are guided by core values of respect, empathy, and professionalism, ensuring that every client receives the highest standard of care.
ABOUT US
Our People
Our people are the foundation of our success. We are proud to have a team of dedicated professionals who are passionate about providing exceptional care and support to our clients.
Our caregivers are carefully selected for their experience, compassion, and commitment to upholding our core values of respect and empathy. They undergo continuous training to ensure they are equipped with the latest skills and knowledge in aged care.
Each member of our team is more than just a caregiver; they are trusted companions who build strong, meaningful relationships with clients, ensuring they feel safe, supported, and valued in their own homes.
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What is a Home Care Package?A Home Care Package is a government-funded program designed to support older Australians who wish to continue living independently in their own homes. The package includes a range of services tailored to your individual needs, such as personal care, domestic assistance, and health services.
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Am I eligible for a Home Care Package?You may be eligible for a Home Care Package if you are 65 years or older (50 years or older for Aboriginal or Torres Strait Islander people) and need assistance with daily tasks or have been diagnosed with a medical condition or reduced mobility. Eligibility is determined through an assessment by the Aged Care Assessment Team (ACAT).
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How long does it take to receive a Home Care Package?After your ACAT assessment, you will be placed in a national queue. The wait time for a Home Care Package can vary, but it typically takes around three months. The urgency of your needs and the level of care required will influence your position in the queue.
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Can I choose my care provider?Yes, Home Care Packages are consumer-directed, meaning you have the freedom to choose your care provider and the specific services you receive.
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How do I receive services if I have Home Care Package?If you already have a Home Care Package, you can contact us by filling out the contact form, and we will reach out to you within 24 hours.
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At Essence Home Care, we believe in empowering you to make the best decisions for your care. Our personalised home care services, including companion care, personal care, and domestic assistance, are designed to meet your unique needs and preferences. We prioritise your comfort, dignity, and independence, offering you the flexibility to choose the level of support that suits you best.
Our collaborative approach ensures that we work closely with you and your loved ones to create a care plan that enhances your quality of life. With a commitment to quality and compassion,Essence Home Care provides the highest standard of care tailored to your specific requirements.
Your care is your choice, and we are here to support you every step of the way. Discover the freedom to choose the care that’s right for you with Essence Home Care.